Customer Feedback / Satisfaction Survey

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My questions were answered in a timely manner. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

It was easy to navigate the website and gather information from it. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

I was able to get the information I needed from the website or a sales team member. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

The quotation I requested was prepared as needed and received in the time frame specified. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

The quotation, brochure, and included information I received was easy to read and understand. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

Being contacted by a Project Manager and having good communication made for an easy order process. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

Approval drawings, change orders, and status reports were completed on time and to my satisfaction. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

The equipment or parts that were ordered met my expectations and delivery schedule. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

The equipment operation and parts manuals were easy to read and understand. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

The equipment installation, start-up, and commissioning went as planned and in the expected time frame. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

I will consider using Marchant Schmidt, Inc. equipment or services for future projects. Strongly Agree Agree Neutral / Not Sure Disagree See additional comments

Comments

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